[{"data":1,"prerenderedAt":1214},["ShallowReactive",2],{"feature-\u002Ffeatures\u002Funified-inbox-en":3,"all-features-en":151},{"id":4,"title":5,"body":6,"color":130,"description":131,"extension":132,"icon":133,"image":134,"meta":135,"navigation":143,"ogImage":144,"order":145,"path":146,"seo":147,"sitemap":148,"stem":149,"__hash__":150},"features\u002Ffeatures\u002Funified-inbox.md","Unified Inbox",{"type":7,"value":8,"toc":122},"minimark",[9,14,18,23,26,29,33,36,39,43,49,52,57,60,65,68,73,76,81,84,88,91,119],[10,11,13],"h1",{"id":12},"all-your-conversations-in-one-place","All your conversations in one place",[15,16,17],"p",{},"Stop jumping between tabs and tools. Chatisto brings every customer conversation\ninto one clean, intuitive inbox so you can focus on helping people instead of\nmanaging windows.",[19,20,22],"h2",{"id":21},"the-problem-too-many-tools-too-much-chaos","The problem: too many tools, too much chaos",[15,24,25],{},"If you're like most support teams, your day looks something like this: an email\ncomes in, so you switch to your email client. Then a chat pops up in a different\ntab. Meanwhile, your colleague is handling something in yet another tool.\nConversations get lost, context disappears, and customers wait longer than they\nshould.",[15,27,28],{},"It's exhausting—and it's completely unnecessary.",[19,30,32],{"id":31},"the-solution-one-inbox-for-everything","The solution: one inbox for everything",[15,34,35],{},"Chatisto's unified inbox brings every conversation into a single interface. Live\nweb chat, email messages, and AI-handled conversations all live in one place. No\nmore tab switching. No more wondering if you missed something. Just one clear\nview of everything that needs your attention.",[15,37,38],{},"Everything happens in real-time. When a visitor starts a chat on your website,\nyou see it instantly. When an email arrives, it appears right alongside your\nlive conversations. WebSocket technology keeps everything synchronized so you're\nnever a step behind.",[19,40,42],{"id":41},"what-you-can-do","What you can do",[15,44,45],{},[46,47,48],"strong",{},"Handle live chat and email together",[15,50,51],{},"Web visitors and email customers appear in the same inbox. Respond to a chat,\nthen follow up on an email—without ever leaving the page.",[15,53,54],{},[46,55,56],{},"Write better responses faster",[15,58,59],{},"Our rich text editor gives you formatting tools, emoji support, and keyboard\nshortcuts. Make your messages clear and friendly without extra effort.",[15,61,62],{},[46,63,64],{},"Work as a team",[15,66,67],{},"Assign conversations to specific team members so nothing falls through the\ncracks. See who's online and who's handling what at a glance. Work together on\ncomplex issues with internal notes and handoffs.",[15,69,70],{},[46,71,72],{},"Never lose context",[15,74,75],{},"Every conversation includes complete history. See what the customer asked last\nweek, what your colleague mentioned yesterday, and where things stand today.",[15,77,78],{},[46,79,80],{},"Support from anywhere",[15,82,83],{},"The inbox works beautifully on mobile. Take a quick look while you're away from\nyour desk, or handle urgent conversations on the go.",[19,85,87],{"id":86},"why-this-matters","Why this matters",[15,89,90],{},"When everything lives in one place, everything gets better:",[92,93,94,101,107,113],"ul",{},[95,96,97,100],"li",{},[46,98,99],{},"Faster responses"," — No hunting through different tools means you reply\nquicker",[95,102,103,106],{},[46,104,105],{},"Nothing missed"," — Every conversation is visible and trackable",[95,108,109,112],{},[46,110,111],{},"Better teamwork"," — Everyone knows who's handling what",[95,114,115,118],{},[46,116,117],{},"Happier customers"," — Consistent, timely support across every channel",[15,120,121],{},"Your team spends less time managing tools and more time having meaningful\nconversations that actually solve problems.",{"title":123,"searchDepth":124,"depth":124,"links":125},"",2,[126,127,128,129],{"id":21,"depth":124,"text":22},{"id":31,"depth":124,"text":32},{"id":41,"depth":124,"text":42},{"id":86,"depth":124,"text":87},"tertiary","Manage all customer conversations in one streamlined inbox. Live chat, email, and team collaboration in a single interface.","md","lucide:inbox","\u002Fimg\u002Ffeatures\u002Finbox.png",{"keywords":136},[137,138,139,140,141,142],"unified inbox","live chat","email integration","team collaboration","conversation management","customer support inbox",true,null,3,"\u002Ffeatures\u002Funified-inbox",{"title":5,"description":131},{"loc":146},"features\u002Funified-inbox","l0FnF_ECnmp3cFnY97GKXTmR2L1uai-YMe9RAaG1S4E",[152,287,441,573,755,896,1007,1129],{"id":153,"title":154,"body":155,"color":268,"description":269,"extension":132,"icon":270,"image":144,"meta":271,"navigation":143,"ogImage":144,"order":281,"path":282,"seo":283,"sitemap":284,"stem":285,"__hash__":286},"features\u002Ffeatures\u002Fai-agents.md","AI Agents",{"type":7,"value":156,"toc":263},[157,160,164,167,194,198,236,240,243,257,260],[15,158,159],{},"Train an AI that actually knows your business, not a generic chatbot that gives\nvague answers. Chatisto lets you feed your AI your real content—websites,\ndocuments, and knowledge bases—so it responds with accuracy that reflects your\nbrand.",[19,161,163],{"id":162},"how-it-works","How it works",[15,165,166],{},"Getting your AI ready takes just a few steps:",[168,169,170,176,182,188],"ol",{},[95,171,172,175],{},[46,173,174],{},"Add your content"," - Enter your website URL, upload files (up to 500MB\ntotal), or paste text directly",[95,177,178,181],{},[46,179,180],{},"Customize the personality"," - Write a system prompt and set temperature\n(0.0-1.0) to control how creative or precise responses should be",[95,183,184,187],{},[46,185,186],{},"Let it process"," - Website scraping takes 5-10 minutes. File uploads are\ninstant",[95,189,190,193],{},[46,191,192],{},"Go live"," - Your AI starts answering questions immediately, working 24\u002F7",[19,195,197],{"id":196},"what-you-get","What you get",[92,199,200,206,212,218,224,230],{},[95,201,202,205],{},[46,203,204],{},"AI trained on YOUR content"," - Not generic answers. Your website, PDFs,\ndocs, and FAQs become the knowledge base",[95,207,208,211],{},[46,209,210],{},"Multiple model options"," - Choose OpenAI GPT-4o, GPT-4o-mini, or Anthropic\nClaude models based on your needs",[95,213,214,217],{},[46,215,216],{},"Precise temperature control"," - Set 0.0 for factual accuracy or 1.0 for\ncreative responses",[95,219,220,223],{},[46,221,222],{},"Link filtering"," - Prevent AI from hallucinating by restricting it to your\nverified sources only",[95,225,226,229],{},[46,227,228],{},"24\u002F7 availability"," - Common questions get answered instantly, day or night",[95,231,232,235],{},[46,233,234],{},"Smart content limits"," - Upload up to 500MB of files to keep responses\nfocused and relevant",[19,237,239],{"id":238},"when-to-use-human-support","When to use human support",[15,241,242],{},"The AI handles routine questions automatically, but knows when to step aside:",[92,244,245,248,251,254],{},[95,246,247],{},"When confidence is low on complex technical issues",[95,249,250],{},"When customers explicitly ask for a human",[95,252,253],{},"For sensitive situations requiring empathy",[95,255,256],{},"For new topics not yet in the knowledge base",[15,258,259],{},"Your team gets notified instantly and can take over the conversation seamlessly.\nThe AI summarizes the context so humans never start cold.",[15,261,262],{},"Combine AI efficiency with human judgment—your customers get fast answers when\nthey need them, and personal attention when it matters.",{"title":123,"searchDepth":124,"depth":124,"links":264},[265,266,267],{"id":162,"depth":124,"text":163},{"id":196,"depth":124,"text":197},{"id":238,"depth":124,"text":239},"primary","Train AI agents on your own content—websites, files, and documents. Get 24\u002F7 support with OpenAI and Claude models that actually understand your business.","lucide:bot",{"keywords":272},[273,274,275,276,277,278,279,280],"ai agent","ai training","knowledge base","customer support automation","ai customer service","24\u002F7 support","openai","claude",1,"\u002Ffeatures\u002Fai-agents",{"title":154,"description":269},{"loc":282},"features\u002Fai-agents","X_6YSwld7TGiWVKQ8fLSBuOshCupmscymabrXItD8-I",{"id":288,"title":289,"body":290,"color":268,"description":430,"extension":132,"icon":431,"image":144,"meta":432,"navigation":143,"ogImage":144,"order":144,"path":436,"seo":437,"sitemap":438,"stem":439,"__hash__":440},"features\u002Ffeatures\u002Fanalytics.md","Analytics",{"type":7,"value":291,"toc":424},[292,296,299,303,306,309,323,326,330,336,342,348,354,360,366,370,373,387,390,394,397,403,409,415,421],[10,293,295],{"id":294},"understand-your-customers","Understand Your Customers",[15,297,298],{},"Your customers are talking. Are you listening? Chatisto's analytics help you see\nwhat matters without drowning in data.",[19,300,302],{"id":301},"see-the-big-picture","See the Big Picture",[15,304,305],{},"Your dashboard shows everything at a glance. No digging through menus or running\ncomplex reports. Just the numbers that matter, when you need them.",[15,307,308],{},"Compare time periods with a click:",[92,310,311,314,317,320],{},[95,312,313],{},"Last 24 hours",[95,315,316],{},"Past 7 days",[95,318,319],{},"This month",[95,321,322],{},"Year over year",[15,324,325],{},"Spot trends instantly. See if you are improving or identify problems before they\ngrow.",[19,327,329],{"id":328},"what-you-can-track","What You Can Track",[15,331,332,335],{},[46,333,334],{},"Conversations"," Total chats started, completed, and missed. See your busiest\ndays and quiet periods.",[15,337,338,341],{},[46,339,340],{},"Customers"," New vs returning visitors. Track who needs help and how often they\ncome back.",[15,343,344,347],{},[46,345,346],{},"Messages"," Volume trends over time. Know when to expect spikes and plan\naccordingly.",[15,349,350,353],{},[46,351,352],{},"Response Times"," How fast your team replies. First response time and average\nresolution time help you set customer expectations.",[15,355,356,359],{},[46,357,358],{},"Chat Volume Charts"," Visual timeline showing busy periods. Plan staffing based\non actual data, not guesses.",[15,361,362,365],{},[46,363,364],{},"Active Hours Heatmap"," See exactly when customers reach out most. Darker\ncolors = busier times. Optimize your team schedule accordingly.",[19,367,369],{"id":368},"help-your-team-improve","Help Your Team Improve",[15,371,372],{},"Every operator gets their own performance dashboard:",[92,374,375,378,381,384],{},[95,376,377],{},"Conversations handled per day\u002Fweek",[95,379,380],{},"Average response time",[95,382,383],{},"Customer satisfaction scores",[95,385,386],{},"Resolution rate",[15,388,389],{},"Compare team members to identify top performers and find coaching opportunities.\nSpot training needs before they hurt customer experience.",[19,391,393],{"id":392},"make-smarter-decisions","Make Smarter Decisions",[15,395,396],{},"Stop guessing. Start knowing:",[15,398,399,402],{},[46,400,401],{},"Staff Smarter"," Schedule your team based on real chat volume patterns, not\nintuition.",[15,404,405,408],{},[46,406,407],{},"Fix Bottlenecks"," Long response times at certain hours? You will see it and\nfix it.",[15,410,411,414],{},[46,412,413],{},"Prove ROI"," Show exactly how chat impacts customer satisfaction and\nconversions.",[15,416,417,420],{},[46,418,419],{},"Plan Ahead"," Use historical data to predict busy seasons and prepare.",[15,422,423],{},"Simple, visual, and focused on what matters. No analytics degree required.",{"title":123,"searchDepth":124,"depth":124,"links":425},[426,427,428,429],{"id":301,"depth":124,"text":302},{"id":328,"depth":124,"text":329},{"id":368,"depth":124,"text":369},{"id":392,"depth":124,"text":393},"Track conversations, measure performance, and make data-driven decisions with Chatisto's simple visual analytics","lucide:sparkles",{"shortTitle":289,"topic":433,"cover":434,"preview":435},"feature","\u002Fcontent\u002Ffeatures\u002Fanalytics\u002Fanalytics-cover.png","\u002Fcontent\u002Ffeatures\u002Fanalytics\u002Fanalytics-preview.png","\u002Ffeatures\u002Fanalytics",{"title":289,"description":430},{"loc":436},"features\u002Fanalytics","O_QXy55kXlikeBgvbGRKuAS3AZJc8NnjKO1671ZErZQ",{"id":442,"title":443,"body":444,"color":564,"description":565,"extension":132,"icon":566,"image":144,"meta":567,"navigation":143,"ogImage":144,"order":124,"path":568,"seo":569,"sitemap":570,"stem":571,"__hash__":572},"features\u002Ffeatures\u002Fcontact-management.md","Contact Management & CRM",{"type":7,"value":445,"toc":555},[446,449,453,456,470,474,477,482,485,489,492,495,501,507,513,519,525,531,535,538,541,552],[15,447,448],{},"Every conversation is an opportunity to build a relationship. Chatisto helps you\nknow who's talking without juggling separate tools.",[19,450,452],{"id":451},"the-problem-with-disconnected-tools","The problem with disconnected tools",[15,454,455],{},"Most businesses use chat for support but store customer information somewhere\nelse. This creates friction:",[92,457,458,461,464,467],{},[95,459,460],{},"You answer the same question twice because you don't remember the first\nconversation",[95,462,463],{},"Important details get lost between systems",[95,465,466],{},"Your team wastes time hunting for context",[95,468,469],{},"Customers feel like strangers even after multiple interactions",[19,471,473],{"id":472},"our-solution-crm-connected-to-chat","Our solution: CRM connected to chat",[15,475,476],{},"Chatisto includes a light CRM that works seamlessly with your conversations. No\nimports, no migrations, no learning curve—just customer context right where you\nneed it.",[478,479,481],"h3",{"id":480},"automatic-contact-creation","Automatic contact creation",[15,483,484],{},"When someone starts a chat, a contact profile is created automatically. Email,\nname, company—whatever they share gets saved. No manual entry required.",[478,486,488],{"id":487},"complete-conversation-history","Complete conversation history",[15,490,491],{},"Every message, every question, every interaction is right there in the contact\nprofile. When a customer returns, you know exactly what they asked before.",[19,493,494],{"id":328},"What you can track",[15,496,497,500],{},[46,498,499],{},"Contacts"," — One profile per person with all their details in one place",[15,502,503,506],{},[46,504,505],{},"Conversation history"," — Every chat they've had with your team",[15,508,509,512],{},[46,510,511],{},"Custom tags"," — Label contacts as VIP, Premium, Trial, or create your own\ncategories",[15,514,515,518],{},[46,516,517],{},"Custom properties"," — Add fields that matter to your business: plan type,\ncompany size, industry, or anything else",[15,520,521,524],{},[46,522,523],{},"Activity timeline"," — See when they first reached out, what they clicked, and\nhow the relationship has grown",[15,526,527,530],{},[46,528,529],{},"Export to CSV"," — Take your data with you whenever you need it",[19,532,534],{"id":533},"keep-it-simple","Keep it simple",[15,536,537],{},"We built this because we needed it ourselves—not because we wanted to compete\nwith Salesforce.",[15,539,540],{},"You won't find complex deal pipelines, automation workflows, or features you'll\nnever use. Just the essentials:",[92,542,543,546,549],{},[95,544,545],{},"Who is this person?",[95,547,548],{},"What have we talked about?",[95,550,551],{},"What should I know before replying?",[15,553,554],{},"That's it. A CRM that helps you provide better support without getting in the\nway.",{"title":123,"searchDepth":124,"depth":124,"links":556},[557,558,562,563],{"id":451,"depth":124,"text":452},{"id":472,"depth":124,"text":473,"children":559},[560,561],{"id":480,"depth":145,"text":481},{"id":487,"depth":145,"text":488},{"id":328,"depth":124,"text":494},{"id":533,"depth":124,"text":534},"secondary","Know your customers with a light CRM built right into chat. No overwhelming features—just what you need.","lucide:users",{},"\u002Ffeatures\u002Fcontact-management",{"title":443,"description":565},{"loc":568},"features\u002Fcontact-management","CLivIKsqzF4av2gSlq3VMYioUE71DNX-TZIDU9T6Wfk",{"id":574,"title":575,"body":576,"color":564,"description":739,"extension":132,"icon":740,"image":144,"meta":741,"navigation":143,"ogImage":144,"order":145,"path":750,"seo":751,"sitemap":752,"stem":753,"__hash__":754},"features\u002Ffeatures\u002Fcustom-flows.md","Custom Flows",{"type":7,"value":577,"toc":733},[578,581,585,588,594,600,606,612,614,617,643,647,650,694,697,701,704,730],[15,579,580],{},"Build conversation flows visually—no coding required. Chatisto's drag-and-drop\nflow builder lets you design everything from simple welcome sequences to complex\nsupport triage systems that route customers intelligently.",[19,582,584],{"id":583},"what-you-can-build","What you can build",[15,586,587],{},"Visual flows work for nearly any customer interaction:",[15,589,590,593],{},[46,591,592],{},"Onboarding flows"," - Guide new users through setup with step-by-step messages,\ncollect preferences, and trigger welcome actions",[15,595,596,599],{},[46,597,598],{},"Support triage"," - Ask initial questions to categorize issues, route technical\nproblems to engineers and billing questions to finance",[15,601,602,605],{},[46,603,604],{},"Lead qualification"," - Capture contact info, ask qualifying questions, and\nautomatically pass hot leads to your sales team",[15,607,608,611],{},[46,609,610],{},"Appointment booking"," - Collect dates, times, and preferences through\nconversational buttons and inputs",[19,613,163],{"id":162},[15,615,616],{},"Creating a flow takes minutes:",[168,618,619,625,631,637],{},[95,620,621,624],{},[46,622,623],{},"Drag nodes onto the canvas"," - Start with a trigger and add message,\nquestion, or button nodes",[95,626,627,630],{},[46,628,629],{},"Connect with lines"," - Draw connections between nodes to define the\nconversation path",[95,632,633,636],{},[46,634,635],{},"Configure each node"," - Add your text, set conditions, or pick actions",[95,638,639,642],{},[46,640,641],{},"Test instantly"," - Use the live preview to walk through the flow before\npublishing",[19,644,646],{"id":645},"_7-node-types-at-your-disposal","7 node types at your disposal",[15,648,649],{},"Mix and match these building blocks:",[92,651,652,658,664,670,676,682,688],{},[95,653,654,657],{},[46,655,656],{},"Message nodes"," - Send text responses or announcements",[95,659,660,663],{},[46,661,662],{},"Question nodes"," - Collect text, email, or phone input from users",[95,665,666,669],{},[46,667,668],{},"Button nodes"," - Present quick-reply options for faster navigation",[95,671,672,675],{},[46,673,674],{},"Card nodes"," - Display rich content with images, titles, and action buttons",[95,677,678,681],{},[46,679,680],{},"Webhook nodes"," - Trigger external API calls to connect with your systems",[95,683,684,687],{},[46,685,686],{},"AI response nodes"," - Let your AI agent generate contextual replies",[95,689,690,693],{},[46,691,692],{},"Human handoff nodes"," - Seamlessly transfer to your support team when needed",[15,695,696],{},"Decision nodes use AI analysis to route conversations dynamically—sentiment,\nkeywords, or any custom logic you define.",[19,698,700],{"id":699},"debugging-made-easy","Debugging made easy",[15,702,703],{},"Every flow execution leaves a trace. See exactly what happened:",[92,705,706,712,718,724],{},[95,707,708,711],{},[46,709,710],{},"Execution timeline"," - View each step a user took through your flow",[95,713,714,717],{},[46,715,716],{},"Node-by-node status"," - Check which nodes fired and which conditions were\nmet",[95,719,720,723],{},[46,721,722],{},"Error visibility"," - Spot webhook failures or broken connections immediately",[95,725,726,729],{},[46,727,728],{},"Test mode"," - Run flows as different user types to catch edge cases",[15,731,732],{},"Build once, iterate quickly, and deploy with confidence. Your flows handle the\nroutine work so your team can focus on conversations that actually need a human\ntouch.",{"title":123,"searchDepth":124,"depth":124,"links":734},[735,736,737,738],{"id":583,"depth":124,"text":584},{"id":162,"depth":124,"text":163},{"id":645,"depth":124,"text":646},{"id":699,"depth":124,"text":700},"Build conversation flows visually with drag-and-drop nodes. Create onboarding sequences, support triage, and lead qualification without writing code.","lucide:zap",{"keywords":742},[743,744,745,746,747,748,749],"flow builder","visual editor","conversation flows","drag and drop","no-code","onboarding flows","lead qualification","\u002Ffeatures\u002Fcustom-flows",{"title":575,"description":739},{"loc":750},"features\u002Fcustom-flows","IOdrPmoRBdybtdC7uhJZQKPTg41-LtN3e-E9_ug2eOM",{"id":756,"title":757,"body":758,"color":268,"description":887,"extension":132,"icon":888,"image":144,"meta":889,"navigation":143,"ogImage":144,"order":890,"path":891,"seo":892,"sitemap":893,"stem":894,"__hash__":895},"features\u002Ffeatures\u002Femail-integration.md","Email Management",{"type":7,"value":759,"toc":881},[760,764,767,781,785,788,808,810,842,846,878],[19,761,763],{"id":762},"the-problem-with-separate-tools","The problem with separate tools",[15,765,766],{},"When your team has to switch between email and chat:",[92,768,769,772,775,778],{},[95,770,771],{},"Customer context gets lost between systems",[95,773,774],{},"Response times slow down",[95,776,777],{},"Work gets duplicated",[95,779,780],{},"Important messages fall through the cracks",[19,782,784],{"id":783},"our-solution-unified-inbox","Our solution: Unified inbox",[15,786,787],{},"Chatisto brings email and chat together:",[92,789,790,796,802],{},[95,791,792,795],{},[46,793,794],{},"One inbox"," - See and respond to emails alongside chat conversations",[95,797,798,801],{},[46,799,800],{},"Complete history"," - Access the full conversation history regardless of\nchannel",[95,803,804,807],{},[46,805,806],{},"Consistent workflows"," - Apply the same assignment, tagging, and\ncollaboration to email and chat",[19,809,163],{"id":162},[168,811,812,818,824,830,836],{},[95,813,814,817],{},[46,815,816],{},"Connect your accounts"," - Add your support email addresses to Chatisto",[95,819,820,823],{},[46,821,822],{},"Automatic routing"," - Incoming emails appear in your team inbox",[95,825,826,829],{},[46,827,828],{},"Collaborate"," - Assign emails, add internal notes, and use saved responses",[95,831,832,835],{},[46,833,834],{},"Respond"," - Reply directly from Chatisto with your email signature included",[95,837,838,841],{},[46,839,840],{},"Track everything"," - Measure response times and other metrics across all\nchannels",[19,843,845],{"id":844},"key-benefits","Key benefits",[92,847,848,854,860,866,872],{},[95,849,850,853],{},[46,851,852],{},"Time savings"," - No more switching between tools",[95,855,856,859],{},[46,857,858],{},"Context preservation"," - See a customer's chat history when replying to\ntheir email",[95,861,862,865],{},[46,863,864],{},"Workload balancing"," - Distribute both email and chat among your team",[95,867,868,871],{},[46,869,870],{},"Unified metrics"," - Track performance across all communication channels",[95,873,874,877],{},[46,875,876],{},"Simplified training"," - Team members only need to learn one system",[15,879,880],{},"Email is still a critical channel for customer communication. Don't leave it\ndisconnected from the rest of your support system.",{"title":123,"searchDepth":124,"depth":124,"links":882},[883,884,885,886],{"id":762,"depth":124,"text":763},{"id":783,"depth":124,"text":784},{"id":162,"depth":124,"text":163},{"id":844,"depth":124,"text":845},"Handle email conversations alongside chat in one unified inbox.","lucide:mail",{},4,"\u002Ffeatures\u002Femail-integration",{"title":757,"description":887},{"loc":891},"features\u002Femail-integration","XfyZBNNRwb7xkTRiCre0UDRo58JW-rB6ilgxmG6qFQY",{"id":897,"title":898,"body":899,"color":130,"description":990,"extension":132,"icon":991,"image":992,"meta":993,"navigation":143,"ogImage":144,"order":1001,"path":1002,"seo":1003,"sitemap":1004,"stem":1005,"__hash__":1006},"features\u002Ffeatures\u002Fhuman-ai-collaboration.md","Human + AI Collaboration",{"type":7,"value":900,"toc":982},[901,905,908,912,915,929,932,936,939,942,946,949,952,956,959,962,966,969,972,976,979],[10,902,904],{"id":903},"the-perfect-balance-ai-efficiency-meets-human-expertise","The perfect balance: AI efficiency meets human expertise",[15,906,907],{},"Chatisto gives you the best of both worlds. AI handles the routine stuff\nautomatically while your team steps in exactly when their expertise matters\nmost. It's seamless, flexible, and completely under your control.",[19,909,911],{"id":910},"smart-routing-ai-knows-when-to-escalate","Smart routing: AI knows when to escalate",[15,913,914],{},"Our AI doesn't just answer questions—it understands when it's time to bring in\nyour team. Conversations escalate to human agents automatically when:",[92,916,917,920,923,926],{},[95,918,919],{},"A customer specifically asks for human help",[95,921,922],{},"The AI isn't confident about the answer",[95,924,925],{},"The issue is complex and needs your expertise",[95,927,928],{},"The conversation represents a high-value opportunity",[15,930,931],{},"You decide the rules. Set them once, and Chatisto handles the rest.",[19,933,935],{"id":934},"seamless-handoffs-context-stays-intact","Seamless handoffs: context stays intact",[15,937,938],{},"When a conversation moves from AI to human, nothing gets lost. Your team sees\nthe complete conversation history, customer details, and exactly why the handoff\nhappened. The customer never has to repeat themselves or explain things twice.\nIt's one smooth, continuous experience.",[15,940,941],{},"The transition feels natural. To the customer, it simply feels like the right\nperson joined the conversation at the right time.",[19,943,945],{"id":944},"ai-assisted-responses-your-team-gets-superpowers","AI-assisted responses: your team gets superpowers",[15,947,948],{},"Even when your agents are handling conversations directly, AI is there to help.\nThe AI assistant panel suggests responses, pulls up relevant information, and\nhelps agents resolve issues faster. It's like having a knowledgeable colleague\nwhispering helpful suggestions.",[15,950,951],{},"Your team becomes more efficient without losing the personal touch that makes\ngreat support special.",[19,953,955],{"id":954},"full-control-you-decide-the-mix","Full control: you decide the mix",[15,957,958],{},"Want AI to handle everything after hours? Done. Prefer humans for VIP customers\nwhile AI manages general inquiries? Easy. Need to adjust on the fly when your\nteam is swamped? No problem.",[15,960,961],{},"You control the balance. Change it anytime based on your team's availability,\nyour customers' needs, or your business priorities.",[19,963,965],{"id":964},"stay-connected-with-smart-notifications","Stay connected with smart notifications",[15,967,968],{},"When the AI identifies a conversation that needs human attention, your team gets\nnotified instantly via Slack or Discord. Each notification includes Accept and\nDeny buttons so team members can claim conversations with a single click—or pass\nif they're busy.",[15,970,971],{},"No more checking dashboards. No more missed opportunities. Just the right\nconversations reaching the right people at the right time.",[19,973,975],{"id":974},"focus-on-what-matters","Focus on what matters",[15,977,978],{},"With Chatisto's Human + AI Collaboration, your team spends their time where it\ncounts. AI manages the repetitive questions, the \"how do I reset my password\"\ninquiries, and the routine troubleshooting. Your humans handle the nuanced\nconversations, the complex problems, and the high-stakes situations where\nempathy and judgment make all the difference.",[15,980,981],{},"The result? Happier customers, less burnout for your team, and support that\nscales without hiring an army.",{"title":123,"searchDepth":124,"depth":124,"links":983},[984,985,986,987,988,989],{"id":910,"depth":124,"text":911},{"id":934,"depth":124,"text":935},{"id":944,"depth":124,"text":945},{"id":954,"depth":124,"text":955},{"id":964,"depth":124,"text":965},{"id":974,"depth":124,"text":975},"Let AI handle routine questions while your team focuses on high-value conversations. Seamless handoffs with full context preserved.","lucide:messages-square","\u002Fimg\u002Ffeatures\u002Fhuman-ai-collab.png",{"keywords":994},[995,996,997,998,999,1000],"human ai collaboration","ai handoff","smart routing","ai assisted support","seamless escalation","team notifications",6,"\u002Ffeatures\u002Fhuman-ai-collaboration",{"title":898,"description":990},{"loc":1002},"features\u002Fhuman-ai-collaboration","3CIQ0nM2nkO75qW0n-rcDx5N-e_OoxXbejt75Biy5vY",{"id":1008,"title":1009,"body":1010,"color":268,"description":1121,"extension":132,"icon":1122,"image":144,"meta":1123,"navigation":143,"ogImage":144,"order":1001,"path":1124,"seo":1125,"sitemap":1126,"stem":1127,"__hash__":1128},"features\u002Ffeatures\u002Fintegrations.md","Integrations",{"type":7,"value":1011,"toc":1114},[1012,1015,1019,1025,1031,1035,1041,1045,1048,1062,1066,1072,1078,1084,1090,1094,1097,1108,1111],[15,1013,1014],{},"You already have tools that work. Chatisto connects to them so your customer\nconversations flow naturally through your existing workflow.",[19,1016,1018],{"id":1017},"get-notified-where-your-team-lives","Get notified where your team lives",[15,1020,1021,1024],{},[46,1022,1023],{},"Slack"," — Connect with OAuth and get instant notifications when customers need\nhelp. Your team can see chat activity without leaving Slack.",[15,1026,1027,1030],{},[46,1028,1029],{},"Discord"," — Set up a webhook to post notifications to your server. Perfect for\nsmaller teams who coordinate in Discord.",[19,1032,1034],{"id":1033},"sync-with-your-crm","Sync with your CRM",[15,1036,1037,1040],{},[46,1038,1039],{},"HubSpot"," — Contacts, companies, and deals sync automatically. When a\nconversation happens in chat, it appears in HubSpot. No double entry, no missed\nopportunities.",[19,1042,1044],{"id":1043},"unify-your-email","Unify your email",[15,1046,1047],{},"Connect Gmail, Outlook, or any IMAP\u002FSMTP email account:",[92,1049,1050,1053,1056,1059],{},[95,1051,1052],{},"Incoming emails become chat conversations",[95,1054,1055],{},"Reply directly from the chat interface",[95,1057,1058],{},"Keep everything in one thread",[95,1060,1061],{},"Your customers use email, you use chat—everyone wins",[19,1063,1065],{"id":1064},"add-chat-to-any-platform","Add chat to any platform",[15,1067,1068,1071],{},[46,1069,1070],{},"WordPress"," — Install our plugin, paste your code, and chat appears on your\nsite. Takes under two minutes.",[15,1073,1074,1077],{},[46,1075,1076],{},"Shopify"," — Add the chat widget to your store to help customers while they\nshop.",[15,1079,1080,1083],{},[46,1081,1082],{},"React, Next.js, Nuxt.js"," — Drop in our component or use the JavaScript\nsnippet. Works with any frontend framework.",[15,1085,1086,1089],{},[46,1087,1088],{},"Any HTML site"," — One line of code is all you need. Copy, paste, done.",[19,1091,1093],{"id":1092},"setup-is-simple","Setup is simple",[15,1095,1096],{},"Most integrations work in three steps:",[168,1098,1099,1102,1105],{},[95,1100,1101],{},"Copy your unique code from Chatisto",[95,1103,1104],{},"Paste it into your site or connect via OAuth",[95,1106,1107],{},"Start chatting",[15,1109,1110],{},"No developers needed for most setups. No complex configuration. No waiting.",[15,1112,1113],{},"Your tools stay where they are. Chatisto just connects them.",{"title":123,"searchDepth":124,"depth":124,"links":1115},[1116,1117,1118,1119,1120],{"id":1017,"depth":124,"text":1018},{"id":1033,"depth":124,"text":1034},{"id":1043,"depth":124,"text":1044},{"id":1064,"depth":124,"text":1065},{"id":1092,"depth":124,"text":1093},"Connect Chatisto to your existing tools. Slack, HubSpot, email, and any website—setup takes minutes, not days.","lucide:plug",{},"\u002Ffeatures\u002Fintegrations",{"title":1009,"description":1121},{"loc":1124},"features\u002Fintegrations","N6Uezq0WvDR8mmrR4_l1ARwBNmrXdgLggFZ_qiJe6SU",{"id":4,"title":5,"body":1130,"color":130,"description":131,"extension":132,"icon":133,"image":134,"meta":1210,"navigation":143,"ogImage":144,"order":145,"path":146,"seo":1212,"sitemap":1213,"stem":149,"__hash__":150},{"type":7,"value":1131,"toc":1204},[1132,1134,1136,1138,1140,1142,1144,1146,1148,1150,1154,1156,1160,1162,1166,1168,1172,1174,1178,1180,1182,1184,1202],[10,1133,13],{"id":12},[15,1135,17],{},[19,1137,22],{"id":21},[15,1139,25],{},[15,1141,28],{},[19,1143,32],{"id":31},[15,1145,35],{},[15,1147,38],{},[19,1149,42],{"id":41},[15,1151,1152],{},[46,1153,48],{},[15,1155,51],{},[15,1157,1158],{},[46,1159,56],{},[15,1161,59],{},[15,1163,1164],{},[46,1165,64],{},[15,1167,67],{},[15,1169,1170],{},[46,1171,72],{},[15,1173,75],{},[15,1175,1176],{},[46,1177,80],{},[15,1179,83],{},[19,1181,87],{"id":86},[15,1183,90],{},[92,1185,1186,1190,1194,1198],{},[95,1187,1188,100],{},[46,1189,99],{},[95,1191,1192,106],{},[46,1193,105],{},[95,1195,1196,112],{},[46,1197,111],{},[95,1199,1200,118],{},[46,1201,117],{},[15,1203,121],{},{"title":123,"searchDepth":124,"depth":124,"links":1205},[1206,1207,1208,1209],{"id":21,"depth":124,"text":22},{"id":31,"depth":124,"text":32},{"id":41,"depth":124,"text":42},{"id":86,"depth":124,"text":87},{"keywords":1211},[137,138,139,140,141,142],{"title":5,"description":131},{"loc":146},1793372639969]