Customer Support OS

Build the support system you actually need

Not templates. Not chatbot scripts. Drag nodes, connect logic, ship it. Your support runs 24/7 while you sleep.

$29/mo flat. Not per seat. Your whole team included.

Chatisto Scenario Builder
Visual scenario builder with AI nodes, decision trees, and custom code

Drag. Connect. Ship. Your support logic, running 24/7.

Not a chatbot. A builder.

You drag nodes. Connect logic. Test it. Ship it. It runs 24/7.

AI Response

Answers from your knowledge base. Trained on YOUR content, not generic responses.

Decision

Route based on intent, conditions, customer data. Your logic, your rules.

Custom Code

Call your API. Check inventory. Calculate shipping. Update CRM. Whatever you need.

Human Handoff

Escalate when AI shouldn't guess. Full context passed to your team.

Email Processing

Send, reply, process inbound. Build email pipelines that actually work.

Web Chat

Widget on your site. Instant responses. Visitors become customers.

+=

Email + Web = One Inbox

Build scenarios for each channel. All conversations land in one place. Your team sees everything.

Real flows you can build

Not theoretical. These run on production sites right now.

E-commerce: Return Request

1Customer emails "I want to return my order"
2AI extracts order number, custom code checks your system
3Within return window? AI sends label + instructions
4Outside window? Human gets notified with full context

Built by you. Runs at 3 AM. Nobody woke up.

SaaS: Bug Report Triage

1User reports bug via chat widget
2AI classifies severity from description
3Critical? Immediate human escalation
4Not critical? AI creates ticket, sends acknowledgment

B2B: Lead Qualification

1Prospect asks about pricing on website
2AI gathers requirements (team size, use case, timeline)
3Good fit? Calendly link for demo
4Not fit? Polite redirect to self-serve docs

AI with guardrails

AI chatbots hallucinate. We'd rather say "let me get a human" than make things up.

Your content only

AI answers from YOUR docs. Not the internet. Not imagination.

Confidence scoring

Low confidence = human handoff. No guessing on important stuff.

Response validation

Regex catches obvious mistakes before they reach customers.

You define the limits

What AI can say. What it can't. When humans take over.

"I'm not sure, let me get someone who knows" > confident wrong answer

Is this for you?

You if:

  • You answer the same questions over and over
  • You lose sales outside business hours
  • You tried chatbots that hallucinated and embarrassed you
  • You want control over what AI says (and doesn't say)
  • You need email + web support in one system

Not you if:

  • 50-person support team (you probably need Zendesk)
  • Fully automated, zero-human support (you'll regret it)
  • Just want the cheapest thing (we're not that)

Trusted by forward-thinking companies

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ayanza.comizerex.skvecr.ioayanza.com 2izerex.sk 2

Simple pricing

Not per seat. Not per conversation. Your whole team.

$29/mo

Starter · Unlimited team members

  • 3,000 AI responses/mo
  • Visual scenario builder
  • Email + web channels
  • Human handoff
  • Your knowledge base
Start 14-Day Free Trial

No credit card required · See all plans

Need more? Buy credits or bring your own API key.

Build support that works while you sleep

Your logic. Your content. Running 24/7.