SaaS
Help users succeed with your product through guided onboarding, contextual assistance, and proactive support that reduces churn.
Key Features
Guide new users to success with personalized experiences that adapt to their goals.
Provide help exactly when and where users need it, without interrupting workflow.
Introduce advanced features at the right moment—when users are ready to level up.
Key Benefits
Faster Time-to-Value
Help users reach their "aha moment" quickly with guided assistance.
Higher Feature Adoption
Increase usage of advanced features by introducing them at the perfect moment.
Reduced Churn
Identify and address friction points before users become frustrated and leave.
Lower Support Costs
Decrease support tickets by answering questions before they're asked.
The Problem with SaaS Onboarding
Even the best products fail when users can't figure out how to use them effectively. Chatisto solves this by:
- Guiding new users through personalized onboarding tailored to their goals
- Providing contextual help exactly when and where it's needed
- Introducing advanced features at the right moment in the user journey
- Identifying struggling users before they churn
How It Improves Your Key Metrics
Faster Time-to-Value
Guide users to their "aha moment" with personalized assistance that adapts to their specific goals.
Higher Feature Adoption
Introduce advanced capabilities at exactly the right moment—when users have mastered the basics.
Reduced Churn
Identify and address friction points in real-time before users become frustrated.
Features That Drive User Success
Smart Onboarding
Create personalized onboarding paths that adapt to each user's role, goals, and behavior patterns.
In-App Contextual Help
Give users the answers they need without leaving your application. Connect your knowledge base to your product.
Seamless Integration with Your Product
In-App Widget
Embedded assistance that feels like part of your product
API Integration
Connect to your product usage data for contextual help