E-commerce
Guide shoppers from browsing to buying with personalized assistance that increases conversions and average order value.
Key Features
Answer product questions instantly and guide purchase decisions any time.
Help shoppers find exactly what they need based on their preferences.
Identify and resolve checkout hesitations in real-time before shoppers leave.
Key Benefits
Higher Conversion Rate
Turn more browsing sessions into completed purchases with timely assistance.
Increased Average Order
Recommend complementary products that make sense for each shopper.
More Repeat Customers
Create memorable shopping experiences that bring customers back.
Lower Support Costs
Automate common questions while maintaining a personal touch.
The Problem with Online Shopping
Online stores lack the helpful associate who guides customers to the right products. Chatisto's AI chatbot technology solves this by:
- Answering product questions instantly, any time of day
- Recommending relevant items based on preferences
- Addressing purchase concerns before cart abandonment
- Creating personal connections that build customer satisfaction
Features That Drive Results
24/7 Shopping Assistant
Never miss a sale opportunity—even outside business hours. Our AI answers questions and guides customers through purchase decisions instantly.
Cart Abandonment Prevention
Identify and address checkout concerns in real-time, turning potential abandonments into completed purchases.
Seamless Human Handoff
When customers need specialized help, our human-AI collaboration ensures smooth transfers to your team with complete conversation history.
Performance Tracking
Monitor your e-commerce success with detailed analytics that show conversion rates, popular products, and customer satisfaction metrics to optimize your strategy.