Inbox & Live Chat
Manage all customer conversations in one streamlined inbox.
One simple inbox for all your customer conversations. No tab switching, no context loss, just efficient customer communication.
What it solves
Most support teams struggle with:
- Multiple tools for different communication channels
- Losing track of conversations
- Inconsistent customer experiences
- Inefficient workflows
How our inbox works
Chatisto's inbox brings everything together:
- Real-time chat - Talk to website visitors while they're on your site
- Email messages - Handle email communications in the same interface
- AI chat conversations - See where AI is handling conversations and step in when needed
- Team collaboration - Work together on conversations with internal notes and assignments
- Customer context - See previous conversations and customer information alongside current chats
Features that matter
- Universal inbox - All conversations in one place
- Conversation assignment - Route conversations to the right team member
- Saved responses - Use templates for common questions
- Presence indicators - See who's online and who's handling which conversation
- Mobile support - Help customers from anywhere
Why unified matters
When all your customer conversations live in one place:
- Nothing gets missed - No more lost messages between systems
- Faster responses - No context switching between tools
- Better customer experience - Consistent support across channels
- Team efficiency - Less time managing tools, more time helping customers
Simple tools help your team focus on what matters: having good conversations with customers that solve their problems.