Inbox & Live Chat

One simple inbox for all your customer conversations. No tab switching, no context loss, just efficient customer communication.

What it solves

Most support teams struggle with:

• Multiple tools for different communication channels
• Losing track of conversations
• Inconsistent customer experiences
• Inefficient workflows

How our inbox works

Chatisto's inbox brings everything together:

• Real-time chat - Talk to website visitors while they're on your site
• Email messages - Handle email communications in the same interface
• AI chat conversations - See where AI is handling conversations and step in when needed
• Team collaboration - Work together on conversations with internal notes and assignments
• Customer context - See previous conversations and customer information alongside current chats

Features that matter

• Universal inbox - All conversations in one place
• Conversation assignment - Route conversations to the right team member
• Saved responses - Use templates for common questions
• Presence indicators - See who's online and who's handling which conversation
• Mobile support - Help customers from anywhere

Why unified matters

When all your customer conversations live in one place:

1. Nothing gets missed - No more lost messages between systems
2. Faster responses - No context switching between tools
3. Better customer experience - Consistent support across channels
4. Team efficiency - Less time managing tools, more time helping customers

Simple tools help your team focus on what matters: having good conversations with customers that solve their problems.