Refund Policy

At Chatisto, we want you to be satisfied with your purchase. This refund policy outlines our guidelines for refunds and cancellations.

Merchant of Record

Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Refund Period

We offer a 14-day money-back guarantee on all our products and services. If you are not satisfied with your purchase, you can request a full refund within 14 days of the purchase date.

How to Request a Refund

To request a refund, please contact our support team at [email protected] with your order details and reason for the refund. Alternatively, you can contact Paddle support directly at [email protected].

Refund Conditions

• Refunds are only available within the 14-day period after purchase.
• We reserve the right to reject refund requests for accounts that have violated our Terms of Service.
• Refunds may take up to 5-10 business days to process, depending on your payment method.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected].