All your conversations in one place

Stop jumping between tabs and tools. Chatisto brings every customer conversation into one clean, intuitive inbox so you can focus on helping people instead of managing windows.

The problem: too many tools, too much chaos

If you're like most support teams, your day looks something like this: an email comes in, so you switch to your email client. Then a chat pops up in a different tab. Meanwhile, your colleague is handling something in yet another tool. Conversations get lost, context disappears, and customers wait longer than they should.

It's exhausting—and it's completely unnecessary.

The solution: one inbox for everything

Chatisto's unified inbox brings every conversation into a single interface. Live web chat, email messages, and AI-handled conversations all live in one place. No more tab switching. No more wondering if you missed something. Just one clear view of everything that needs your attention.

Everything happens in real-time. When a visitor starts a chat on your website, you see it instantly. When an email arrives, it appears right alongside your live conversations. WebSocket technology keeps everything synchronized so you're never a step behind.

What you can do

Handle live chat and email together

Web visitors and email customers appear in the same inbox. Respond to a chat, then follow up on an email—without ever leaving the page.

Write better responses faster

Our rich text editor gives you formatting tools, emoji support, and keyboard shortcuts. Make your messages clear and friendly without extra effort.

Work as a team

Assign conversations to specific team members so nothing falls through the cracks. See who's online and who's handling what at a glance. Work together on complex issues with internal notes and handoffs.

Never lose context

Every conversation includes complete history. See what the customer asked last week, what your colleague mentioned yesterday, and where things stand today.

Support from anywhere

The inbox works beautifully on mobile. Take a quick look while you're away from your desk, or handle urgent conversations on the go.

Why this matters

When everything lives in one place, everything gets better:

• Faster responses — No hunting through different tools means you reply quicker
• Nothing missed — Every conversation is visible and trackable
• Better teamwork — Everyone knows who's handling what
• Happier customers — Consistent, timely support across every channel

Your team spends less time managing tools and more time having meaningful conversations that actually solve problems.