AI SUPPORT AGENT  ·  FOR TEAMS OF 1–20

Support that thinks before it speaks.

Chatisto learns your website and docs in minutes, reasons through every question, shows its sources — and hands off to a human the moment it isn't sure.

Free · no cardLive in ~10 minOr set up from Claude via MCP ↗
J
Jonas · web chat
BERLIN · 02:14 AM

My order #4821 hasn't arrived and I need it Friday. Can I still return it if it's late?

Chatisto
Working · step 4 of 4
TRACE
  • Read return policy
    help.acme.com/returns
  • Looked up #4821 in Shopify
    In transit · ETA Thu
  • Validated 2 links
    No invented URLs
  • Confidence 0.94
    Above handoff threshold
M
Maya is on standby
HANDOFF BELOW 0.80
KNOWLEDGE · SYNCED 4m AGO
1,284pages · 3 sources

Good news — #4821 arrives Thursday, a day early. And yes: you have 30 days to return it, even if it's late.

returns policy shopify · #4821
1.8s
RESOLVED
87%
resolved without a human
ACROSS 22K CONVERSATIONS
1.8s
median time to answer
WITH SOURCES ATTACHED
0
invented links shipped
EVERY URL IS VALIDATED
$29
flat, for the whole team
NO PER-SEAT FEES, EVER

ANATOMY OF AN ANSWER

Every answer shows its work.

Four steps run behind each reply — in about the time it takes to read this sentence. You can inspect every one of them.

01 · LEARN
  • acme.com
  • docs.acme.com
  • help center

Reads your world

Website, docs and help center become a living knowledge graph — re-synced as you publish.

1,284 pages3 sources
02 · REASON
  • ›plan: lookup → policy → reply
  • ›shopify.order(#4821)
  • ›policy.returns(late=true)
  • ›

Thinks it through

Plans the answer, pulls order data from Shopify or HubSpot, and drafts in your tone.

tools: 2tone: warm
03 · VERIFY
  • help.acme.com/returns200
  • acme.com/track200
  • acme.com/refund-faq404

Checks before it speaks

Guardrails validate every claim and link. Made-up URLs never reach a customer.

links okcited
04 · HAND OFF
confidence0.62
M Maya joined the conversation

Knows its limits

Below your confidence threshold, a teammate takes over — with the full context.

< 0.80→ Maya

THE WORKSPACE

Humans and agents,
sharing one inbox.

Web chat and email land in one place. The agent takes the routine; your team takes the moments that matter — with notes, @mentions and full history.

Inbox4 OPEN · 61 AUTO
  • J
    Jonas M.
    Return a late order?
    AI
  • P
    Priya K.
    Invoice shows wrong VAT
    MAYA
  • L
    Leo S.
    Is this compatible with v2?
    AI
  • A
    Ana R.
    Cancel my subscription
    AI
  • T
    Tom W.
    Bulk order for 40 units
    YOU
Jonas M. · Order #4821
WEB CHAT · BERLIN · 02:14
RESOLVED BY AGENT
My order #4821 hasn't arrived and I need it Friday. Can I still return it if it's late?
It arrives Thursday — a day early. And yes, you have 30 days to return it, even if it's late.
returns policyshopify #4821

@Maya repeat customer — the agent suggested a 10% loyalty code. Approve?

Approve
Reply, or ask the agent to draft… Draft
INSIGHTS

Learn what customers keep asking.

  • Billing & payments432
  • Account access301
  • Returns & refunds218
38 billing questions had no articleDraft it →
FLOWS · NO CODELIVE

Teach it your playbook in plain words.

REFUND ASKEDCHECK ORDER> $500 → TEAM

“If a refund is over $500, hand it to billing and tag it urgent.”

SETUP · MCP

Your AI can
install your AI.

Paste one prompt into Claude, Claude Code or ChatGPT. It connects to Chatisto, creates your workspace, trains the agent and installs the widget on your site.

Or paste a URL Or one script tag
›Set up Chatisto on my website.
◆Connecting MCP server fresh-api.chatisto.com/mcp
✓Workspace created · acme
✓Agent trained on 1,284 pages · 3 sources
✓Widget installed in <body> · WordPress
◆get_setup_status → live
»Your agent is live at acme.com. First reply was 1.8s.
›

PRICING

One price. Whole team.

No per-seat fees. AI included on every plan. Start free, upgrade when you're ready.

FREE
$0/ MONTH

Try it on a small site.

  • 100 AI responses / month
  • Web chat widget
  • Trains on your website
Start free
STARTER14-DAY TRIAL
$29/ MONTH

For teams ready to hand off the routine.

  • 3,000 AI responses / month
  • Up to 5 teammates
  • Web chat + email, one inbox
  • Email support
Start 14-day trial

Need more? Pro is $90/month with 18,000 AI responses. Compare all plans →

QUESTIONS

Asked, and answered.

What is Chatisto?

Chatisto is an AI customer support platform for small businesses. It combines an AI agent trained on your website and docs with live chat and email in one shared inbox—the AI answers routine questions, your team handles the rest.

How much does Chatisto cost?

There's a free plan with 100 AI responses per month. The Starter plan is $29/month flat with 3,000 AI responses and up to 5 teammates—no per-seat fees. Pro is $90/month with 18,000 responses. Paid plans come with a 14-day free trial.

How does Chatisto prevent AI hallucinations?

Chatisto uses guardrails that validate answers before customers see them—including link validation that catches made-up URLs—and hands off to a human when the AI isn't confident. Answers come from your content, not the open internet.

How is Chatisto different from Intercom or Zendesk?

Chatisto is built for small teams: flat pricing instead of per-seat fees, AI included on every plan, and setup in minutes instead of weeks. Intercom and Zendesk are stronger fits for large support organizations with complex workflows.

What channels does Chatisto support?

A website chat widget and email, unified in one inbox. Chatisto also integrates with WordPress, Shopify, HubSpot, and Slack.

How long does setup take?

About 5–10 minutes. Paste your website URL or upload your docs, let the AI train on your content, then add one line of code to your site.

Hire your first agent tonight.

It'll have answered its first customer before you finish your coffee.