AI SUPPORT AGENT  ·  FOR BUSY SMALL TEAMS

Stop answering the same questions.

Chatisto learns your website in minutes and answers customers 24/7. It checks before it speaks, shows its sources, and hands off to you the moment it isn't sure.

Free · no cardSet up once · live in ~10 min
Or set it up from your AI assistant via MCP
J
Jonas · web chat
BERLIN · 02:14 AM

My order #4821 hasn't arrived and I need it Friday. Can I still return it if it's late?

Chatisto
Working · step 4 of 4
TRACE
  • Read return policy
    help.acme.com/returns
  • Looked up #4821 in Shopify
    In transit · ETA Thu
  • Validated 2 links
    No invented URLs
  • Confidence 0.94
    Above handoff threshold
M
Maya is on standby
HANDOFF BELOW 0.80
KNOWLEDGE · SYNCED 4m AGO
1,284pages · 3 sources

Good news — #4821 arrives Thursday, a day early. And yes: you have 30 days to return it, even if it's late.

returns policy shopify · #4821
1.8s
RESOLVED
87%
resolved without you
ACROSS 22K CONVERSATIONS
1.8s
median time to answer
WITH SOURCES ATTACHED
0
made-up links sent to customers
EVERY URL IS VALIDATED
$29
a month, for the whole team
NO PER-SEAT FEES, EVER

CHECKS BEFORE IT SPEAKS

Always know what your AI told a customer.

Every reply passes four steps before it reaches a customer, and you can inspect each one.

01 · LEARN
  • acme.com
  • docs.acme.com
  • help center

Learns your business in minutes

Point it at your website, docs and help center. It re-syncs as you publish, so answers stay current.

1,284 pages3 sources
02 · REASON
  • ›plan: lookup → policy → reply
  • ›shopify.order(#4821)
  • ›policy.returns(late=true)
  • ›

Answers in your voice

Plans the reply, pulls order data from Shopify or HubSpot, and writes it in your tone.

tools: 2tone: warm
03 · VERIFY
  • help.acme.com/returns200
  • acme.com/track200
  • acme.com/refund-faq404

Checks before it speaks

Guardrails validate every claim and link, so made-up URLs never reach a customer.

links okcited
04 · HAND OFF
confidence0.62
M Maya joined the conversation

Hands off when it isn't sure

Below your confidence threshold, a teammate takes over with the full context.

< 0.80→ Maya
Start answering with sources

ONE SHARED INBOX

Your agent takes the routine.
You take what matters.

Web chat and email land in one inbox. Step into any conversation, with notes, @mentions and full history.

Inbox4 OPEN · 61 AUTO
  • J
    Jonas M.
    Return a late order?
    AI
  • P
    Priya K.
    Invoice shows wrong VAT
    MAYA
  • L
    Leo S.
    Is this compatible with v2?
    AI
  • A
    Ana R.
    Cancel my subscription
    AI
  • T
    Tom W.
    Bulk order for 40 units
    YOU
Jonas M. · Order #4821
WEB CHAT · BERLIN · 02:14
RESOLVED BY AGENT
My order #4821 hasn't arrived and I need it Friday. Can I still return it if it's late?
It arrives Thursday — a day early. And yes, you have 30 days to return it, even if it's late.
returns policyshopify #4821

@Maya repeat customer — the agent suggested a 10% loyalty code. Approve?

Approve
Reply, or ask the agent to draft… Draft
INSIGHTS

Learn what customers keep asking.

  • Billing & payments432
  • Account access301
  • Returns & refunds218
38 billing questions had no articleDraft it →
FLOWS · NO CODELIVE

Teach it your playbook in plain words.

REFUND ASKEDCHECK ORDER> $500 → TEAM

“If a refund is over $500, hand it to billing and tag it urgent.”

Start clearing your inbox

SET UP ONCE · MCP

Your AI can
install your AI.

Paste one prompt into Claude, Claude Code or ChatGPT. It creates your workspace, trains the agent and installs the widget. You just watch it go live.

WORKS WITH

  • Claude
  • ChatGPT
  • Gemini
  • Copilot
  • Cursor
  • Perplexity
Or paste a URLOr one script tag
›Set up Chatisto on my website.
◆Connecting MCP server fresh-api.chatisto.com/mcp
✓Workspace created · acme
✓Agent trained on 1,284 pages · 3 sources
✓Widget installed in <body> · WordPress
◆get_setup_status → live
»Your agent is live at acme.com. First reply was 1.8s.
›

PRICING

One price. Whole team.

No per-seat fees. AI included on every plan. Start free, upgrade when the questions pile up.

FREE
$0/ MONTH

Try it on a small site.

  • 100 AI responses / month
  • Web chat widget
  • Trains on your website
Start free
STARTER14-DAY TRIAL
$29/ MONTH

For teams ready to hand off the routine.

  • 3,000 AI responses / month
  • Up to 5 teammates
  • Web chat + email, one inbox
  • Email support
Start 14-day trial

Need more? Pro is $90/month with 18,000 AI responses. Compare all plans →

QUESTIONS

Asked, and answered.

What is Chatisto?

Chatisto is an AI customer support platform for small businesses. It combines an AI agent trained on your website and docs with live chat and email in one shared inbox—the AI answers routine questions, your team handles the rest.

How much does Chatisto cost?

There's a free plan with 100 AI responses per month. The Starter plan is $29/month flat with 3,000 AI responses and up to 5 teammates—no per-seat fees. Pro is $90/month with 18,000 responses. Paid plans come with a 14-day free trial.

Can the AI tell my customers something wrong?

Chatisto is built to catch that before it happens. It checks before it speaks: guardrails validate answers against your content, link validation stops hallucinated URLs, and when the AI isn't confident it hands off to a human. Answers come from your content, not the open internet.

How is Chatisto different from Intercom or Zendesk?

Chatisto is built for small teams: flat pricing instead of per-seat fees, AI included on every plan, and setup in minutes instead of weeks. Intercom and Zendesk are stronger fits for large support organizations with complex workflows.

What channels does Chatisto support?

A website chat widget and email, unified in one inbox. Chatisto also integrates with WordPress, Shopify, HubSpot, and Slack.

How long does setup take?

About 5–10 minutes. Paste your website URL or upload your docs, let the AI train on your content, then add one line of code to your site.

Hire your first agent tonight.

Set it up once. It'll answer its first customer before you finish your coffee.